We're hiring a Product Owner
June 21, 2010 | CommentsDoes your heart skip a beat when you launch? Are you passionate about user experience? Do you play hopscotch between the worlds of business and technology? If so, rejoice! We're looking for a new Product Owner to join our team in sunny Brighton.
If you don't know us, we're a 10-year old software business, and we take products for mobile phones from the drawing board to launch, and beyond. If we have a house style, it's making something really special using playfulness and principles of participation. We've worked for some of the biggest names in telecoms and media, launched some successful startups, and won a few prizes along the way. We're unusually collaborative and cross-disciplinary, and tend to work quite closely with our customers.
The role involves working closely with our clients to understand their needs, their business and their customers; discussing these with our designers, developers and testers, and championing the resulting products internally. We don't expect you to be a mobile guru, but you will need experience in digital projects: a history in account management, as a digital producer or a product manager might prove helpful, though we'll certainly consider smart, mature applicants with other backgrounds.
Reporting to our lovely Client Services Director, you'll manage relationships with customers, understanding their priorities and acting as a customer proxy for our production teams. In practice this means that you'll need to:
- Identify, understand, prioritise and document product requirements for customers;
- Own customer relationships and take responsibility for driving revenues;
- Act as the main point of contact for clients during development, reporting progress and managing change;
- Work with our Client Services Director to create long-term release plans for clients;
It's a challenging role and you'll sit right at the centre of our business. You'll need to be authentic and trustworthy, with good negotiation skills. Attention to detail is crucial, project management and system modelling skills will come in very handy. We'll want to to continually develop domain knowledge for our clients, and to be able to understand their language, business and objectives.
Email recruitment@futureplatforms.com if this sounds like you.
Slowly, slowly...
June 20, 2010 | CommentsWe launched an update to Roulette Cricket this week; lots of new features and a few tweaks. The previous version was pushed out in time for the IPCC matches and there were a few features we just didn't have time to squeeze in, which you can get now.
The big one you'll notice is commentary: you can now read a ball-by-ball account of the match on your iPhone, as it happens. One of the things I like about the app is that it's designed for partial attention - as a second screen whilst you're at work, listening to the radio or watching television. This means that accounting for the moments you'll miss is as important as showing you the game live. To that end we also let you replay the last boundary, so if you're distracted when it happens, you can see it again.
The other features are a bit less obvious; as well as the global leaderboard, which was rapidly filling up with players, we now have a per-game high score table. This means you still have a chance of getting fame and fortune on individual matches, if you can't follow all of them as some of our players clearly do :)
We also put in a few graphical twizzles and fixes, and a tweak around the display of times: where they used to be in GMT, they're now localised to your timezone. Cricket is an international game, pretending that everyone in the UK just didn't cut it.
There's more to come, of course - including one or two significant things we well know are missing. But this should keep you going :)
More launches
June 20, 2010 | CommentsI've a little stack of launches which I've been meaning to blog about recently... things have been quite busy, hopefully I'll write more about that soon.
We've been working with the team at BBC Bitesize for a year or two now. Last year we worked on a suite of GCSE revision tools for conventional smart- and feature-phones, which took in a large amount of quiz-related content and churned out simple Java apps. They're quite straightforward: each app covers a single subject and contains a database of multiple choice questions organised by sub-topic.
We're quite comfortable with the technical and UI side of this sort of thing; the biggest problems were probably around the automation of builds (there are quite a few versions of the product for different subjects), and the inclusion of the quiz content: a quite large pool of questions, answers and imagery which needed to be folded, spindled and mutilated in various ways for different screen sizes.
Early this year, the BBC came back to us and asked about taking the product onto more modern smartphones. With a relatively simple product, a limited budget, and a brief to go as far as possible on modern touch devices, this seemed like a good opportunity to see what we could deliver with HTML5. The work itself was fairly straightforward, and much of the original user interface didn't need to change significantly as we moved from keypad-and-menu to touch-based devices. We were also pleasantly surprised to discover how remarkably consistent browsers were between iPhone and Android, but see for yourself - the quizzes are all available here.
I'm also pleased that we managed to tie this work into the W3C Mobile Web Application Best Practices effort which I've been extremely tangentially involved in, by submitting an implementation report based on the project. If you're working on mobile web applications, I'd encourage you to do the same.
Apple and Facetime
June 19, 2010 | CommentsLike most people, I've not been a particular fan of video calling. The only time I've used it myself is on Skype, mainly when I've been abroad.
But a thought on FaceTime: if you really wanted to start eating the mobile operators lunch, whilst still working with them, a good place to start might be to roll out unlocked devices with tariffs that involve no loyalty to any given operator (iPads), and that switch really easily to wi-fi when they can (iPad, iPhone), to further reinforce the perception that operators are "the bit of the mobile experience that breaks all the time".
You could probably roll out a service that operators have consistently failed to get traction with (like video calling), without getting their backs up - how can they complain about your moving into an area that they've failed in and that generates them no revenue? You could do it on wi-fi first, but of course if operator networks ever improve (and like most things, they probably will), it'd be easy to move to 3G/4G - and there'd be no real rush for that, because most of the use cases for video calling involve being at home or at work. Once you were happily doing video calls, dropping back to supporting voice really wouldn't be such a big deal. And I suppose you'd want a mechanism for doing messaging between devices (like push notifications, say) which was independent of operators too.
Jeepers, the folks in Cupertino move fast. How long before iChat (notably missing from the iPhone to date) starts to compete with SMS? "Buy an iPhone and never pay for texting again" would be a pretty attractive offer for some folks.
Upcoming events
June 06, 2010 | CommentsTo say that things have been busy is an understatement. I'm also out and about a lot at the moment - I had the pleasure of attending the excellent m-publishing event last week run by Camerjam, and am about to hop off for a couple of European events. In the next month or so I'll be:
- Talking about approaches to J2ME development at the O2 Litmus event sponsored by Sun^H^H^HOracle tomorrow evening, at Ping Pong in Liverpool Street;
- On-stage at Mobile Monday on 14th June to discuss my favourite subject in the world ever, fragmentation;
- Hopping over to Barcelona for Mobile 2.0 Europe on 17th, where I'm running our Mobile Mountains workshop and getting a few teams of interested folk designing and testing a product in 90 minutes. I'll also be on the jury for the AppCircus side of this event.
- Dragging my big bag o' wooden phones from there to Mobile Monday Slovenia on 21st June, where I'm running the same workshop format again;
Pop me an mail if you fancy catching up at any of those...